Luke Miles
Open to voluntary opportunities

Luke Miles

Experienced Technical Leader

Dad of Two · DIY Enthusiast · Turning Ideas into Reality

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About Me

Building teams, scaling products,
driving transformation

I am an experienced technical leader with a proven track record in building and scaling engineering and product teams, delivering impactful products, and driving technology transformation. I have specialised in Microsoft technologies, cloud architecture, and software development practices.

I am passionate at turning product concepts into scalable, secure, and high-performance solutions that align to and deliver business goals and ultimately help end users.

Key Achievements

Impact at every level

5 → 28

Team Scaling

Built and scaled engineering teams from 5 to 28 engineers, enhancing delivery rates and product impact.

+30% YoY

Platform Growth

Architected and delivered a modern Work Experience platform driving a 30% year-on-year increase in placements.

£1M+

Cost Optimisation

Aligned technology strategy to reduce tech spend by £1M through decommissioning and streamlining operations.

CI/CD

DevOps Transformation

Implemented DevOps best practices including CI/CD pipelines, agile processes, and automated testing across multiple organisations.

Azure

Cloud Migrations

Led multiple cloud migrations to Azure, improving scalability, security, and cost efficiency across organisations.

Professional Experience

Where I’ve made an impact

Sprint Enterprise Technology

Head of Development

Sept 2025 – Present
  • Leading technology transformation across the engineering function, embedding Agile practices, Azure DevOps, and engineering metrics to improve delivery speed and quality.
  • Redesigning application and infrastructure architecture to eliminate single points of failure, improving resilience and reducing operational risk.
  • Conducting gap analyses and building roadmaps across ISO 27001, Cyber Essentials Plus, and GDPR to reduce risk and build client confidence.
  • Reducing technical debt and introducing AI tooling to increase platform stability and free capacity for higher-value delivery.

Speakers for Schools / Futures For All

Head of Engineering → Technical Director

Dec 2020 – Sept 2025
  • Scaled the engineering team from 5 to 28, enabling acquisition and integration of multiple products (VInspired, Fledglink, Youth Card), extending the charity’s reach.
  • Architected and delivered a modern Work Experience platform using .NET microservices, Identity Server, Azure PaaS, and Angular — driving a 30% YoY increase in placements.
  • Optimised technology strategy, reducing tech spend by £1M, decommissioning underperforming products and streamlining operations.
  • Implemented DevOps best practices (CI/CD, automated testing, monitoring, recovery), improving deployment speed and system reliability.
  • Led technology activity for rebrand to Futures for All and reduced cybersecurity and data compliance risks through multiple cross-charity initiatives.

CIPFA

Development Manager

Feb 2020 – Dec 2020
  • Stabilised and modernised core digital assets, including a high-traffic SiteCore-based website with e-commerce and a data insights platform, increasing active member engagement.
  • Led the Azure aspect of a multi-cloud migration across AWS and Azure, reducing business continuity risks and achieving significant cost savings.
  • Implemented DevOps automation and agile workflows, enhancing release cadence and system reliability.

Collabco Ltd.

Head of Development

Feb 2019 – Feb 2020
  • Accelerated delivery cycles, leading a successful push to Myday V3, reducing maintenance and development costs for a 1M+ user SaaS platform.
  • Expanded product reach beyond education, delivering European and commercial implementations and unlocking new market opportunities.
  • Introduced squad-based team structure, increasing release cadence across Azure PaaS, Azure AKS, and Service Fabric.

StaffCircle Ltd.

Platform Lead

Nov 2017 – Feb 2019
  • Architected and built the initial HR SaaS platform leveraging .NET Core, Azure PaaS, microservices, and Vue.js — enabling the company to secure the first three clients and funding.
  • Implemented event-driven architecture with Azure Service Bus and Functions, ensuring scalability and resilience.
  • Built CI/CD pipelines and infrastructure automation, enabling rapid iteration and daily deployments.

The Lead Agency UK

Senior Developer → Team Leader → Head of Development

Aug 2014 – Nov 2017
  • Scaled the development team from 7 to 22, supporting core revenue growth to £7.5M and enabling product diversification beyond the automotive sector.
  • Developed a Twilio-powered contact centre platform, improving operational efficiency and lead conversion.
  • Led migration to Azure and modernised legacy WCF, WebForms, and WinForms systems, introducing DevOps automation and CI/CD.

Earlier Roles

Developer

Jun 2010 – Aug 2014
  • MSoft eSolutions (Oct 2012 – Aug 2014) — Developed CES360, a greenfield SaaS platform consolidating multiple legacy systems, improving scalability and maintainability.
  • OBS Logistics (Jun 2010 – Oct 2012) — Built a proof-of-delivery system for enterprise logistics, later migrating it to Android, securing key client partnerships.
Key Technical Skills

Tools of the trade

Leadership & Delivery
Technical Leadership Engineering Strategy Team Building & Scaling Agile & Scrum Mentoring & Coaching Stakeholder Management Roadmap Planning Budget Ownership
Software & Architecture
C# / .NET Core Node.js Vue.js Angular REST & API Design Microservices Event-Driven Architecture Identity Server SaaS Platform Design
Cloud, DevOps & Security
Microsoft Azure Azure DevOps & CI/CD AKS / Service Fabric Azure Functions & Service Bus Docker & Kubernetes ISO 27001 Cyber Essentials Plus GDPR Disaster Recovery
AI & Data
Claude Code GitHub Copilot AI-Assisted Development Prompt Engineering SQL Server NoSQL / Cosmos DB Power BI ETL Pipelines
Education & Certifications

Continuous learning

BSc. Computer Information Systems

University of Liverpool

First-Class Honours

Strategic Planning

Westminster Insights

2024

Charity Finance Strategy

NCVO

2024

Azure DevOps Assessment

Microsoft

2019

Transformational Leadership & Leading Teams in the Digital Age

Hyper Island

2016 / 2017